Frequently Asked Questions

What are the rules of the water park?

Chickasawaves Water Park is a lot of fun, but is also a physically strenuous attraction and your safety is our #1 priority! The following rules are in place to ensure the well-being of all of our guests.

Colossal Splash and Big Splash

Must be at least 7 years old, and 42″ tall, and must know how to swim well to participate on the Colossal Splash and Big Splash attractions. These requirements are for your safety and are non-negotiable. Violators will be asked to leave the Colossal Splash and Big Splash area, and may also be escorted from the park with no refund.

Lil' Splash

Must be under 7 years old or under 42″ tall. Hands-on parental supervision is required at all times. Violators will be asked to leave the Lil’ Splash area and may also be escorted from the park with no refund.

General Rules

Obey lifeguards’ directions at ALL times. Violators will be asked to exit the attractions.
No swimming under the attractions for any reason.
No head first sliding or diving
Flips and tricks ARE allowed and should be performed at your comfort and ability level.
No jumping from one loop of equipment to another. Follow the proper path of the course.
No jewelry, hair clips, selfie sticks, or any sharp objects allowed on the equipment
If you lose an item in the water, you CANNOT dive to retrieve your item. Please inform our staff and on our next scheduled diving day, we will attempt to recover the item at that time.
The park is not responsible for any personal items that are lost, damaged, or stolen.
No roughhousing or pushing
Expectant mothers are not allowed to play on the Colossal Splash, Big Splash, or Lil Splash, but are welcome to lounge in the Lazy Splash.
Lifejackets must stay buckled and worn properly at all times
We are a family venue, so wardrobe should be mindful of that.
Swim wear and clothing that is revealing (for example, thongs and G-string bikinis), has vulgar or offensive images, or otherwise inappropriate for the environment is prohibited.
Aqua shoes are required while on the attractions and in our designated water area
No profanity…We are a family attraction.
No access to the water park while under the influence of alcohol or drugs. Violators will be asked to leave the attractions.
No food, drinks, gum, or candy are allowed on the attractions.
Do not drink the lake water.
More detailed rules will be provided during your Safety Briefing.
Public harassing of any members of our staff is not acceptable, and result in immediate ejection of the park.
HAVE FUN, MAKE MEMORIES, STAY HYDRATED AND BE SAFE!

Do I need a reservation for the water park?

No, you can purchase your tickets on-site at the park, but we are a first come, first serve attraction. We highly recommend booking your tickets and season passes online.

Are aqua shoes required?

Yes, all participants are required to wear aqua shoes at all times while in Chickasawaves water Park’s designated areas. We sell Aqua Shoes for $15.99 plus tax each, similar to Walmart and Target. We carry all sizes from Child 11 through Men’s 14.

Guests are allowed to bring their own aqua shoes or purchase them at the park.

If bringing your own aqua shoes, they must be closed-toed, have soft, rubber bottomed soles, and not contain holes. The tread/sole of the aqua shoes cannot be deep enough to hold a rock or a pebble River shoes, Tivas, Crocs, and Sneakers are NOT safe for the inflatables, and MOT ALLOWED.

Are life jackets provided?

Yes, life jackets are provided while on the inflatables. Sizes Baby through Adult XXXXL are available and are required to enter the water. Life jackets must be returned each time when exiting the water.

What can we bring with us to the park?

You are welcome to bring mostly anything to the park. Think of it like going to the beach – you can bring your shade structures, chairs, tables, drinks, and a cooler. Our gift shop has most items that you either forget or run out of. If you don’t want to bring your items, we rent cabanas and premier seating. We sell hot food, snacks, drinks, beer, ice, ice cream, and many other items in The Haven Bar and Grill.

Are you pet-friendly?

We love our furry friends, but we do not allow pets of any kind into the park.

Can I bring my own life jacket?

Yes, you may bring and wear your own life jacket. It can’t be a life jacket that goes over your head. It must be inspected and approved for use by one of our certified staff members.

Before entering the water, what do I need to do?

Before entering the water, all participants must be fitted for a life jacket by one of our certified staff members and take part in a 5-10 minute Safety Briefing and Rules of Conduct Review. Safety is our #1 priority! Any participants that do not follow the posted rules or verbal instructions from our staff will be excused from the park without exception and will not receive a refund.

Do I have to sign a waiver to participate?

Yes, every participant must sign a waiver and have a waiver on file to be able to play. To save time upon arrival, we recommend that your waivers are completed prior to. For guests visiting multiple times, waivers only need to be filled out once per season.

Do I need to know how to swim?

Yes, we require this for your safety.

Do you sell gift cards?

Yes. You can purchase gift cards online. You can also purchase gift cards at the park. Gift cards are good anywhere within Chickasawaves water park.

TICKETS & SEASON PASSES